Food & Beverage Supervisor - Fort Bend Epicenter

FOOD & BEVERAGE SUPERVISOR - Fort Bend Epicenter

SMP SFM, LLC

LOCATION: Rosenburg, TX

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: FOOD & BEVERAGE MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Fort Bend Epicenter is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Rosenburg, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Fort Bend Epicenter is a managed facility run by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Food & Beverage Supervisor is responsible for overseeing proper and efficient food service & concessions operations during all events hosted at the venue. They work closely with the Food & Beverage Manager to ensure operational standards are met during all events, including prior to, during, and after all scheduled events.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Directly align with the SFM Statement and Core Values
• Manage the daily production, preparation & presentation of all food for the facility's restaurant, concessions, and special events to ensure quality consistent product is produced that meets venue standards
• Assist in training, mentoring, and supervising all food & beverage team members
• Open, supervise, operate, and close food operation locations throughout the venue
• Monitor quality control constantly
• Manage in weekly and monthly inventory counting
• Manage with weekly inventory orders
• Effectively manage all cooler, freezer, and dry storage areas in facility
• Ensure highest levels of food safety & sanitation are being maintained
• Communicate kitchen equipment repair needs in a timely manner
• Operationally manage Health and Safety practices to ensure inspection compliance that result in an A score
• Record information about inventory and health practices
• Effectively manage customer complaints and suggestions
• Effectively manage the food & beverage aspect of food & beverage areas during events
• Manage the efficient use of supplies during events
• Effectively train, develop, and hold hourly team members accountable
• Assist with catering orders: supply, food preparations, room setup, service, breakdown, etc.
• Complete special projects and daily assignments as directed

THE IDEAL CANDIDATE HAS:

• ServSafe Certification is preferred
• Weekend and evening availability is required
• 1-3 years' experience in high-volume Food & Beverage environment
• Proven success leading Food & Beverage shifts in terms of quality, operational efficiency, cleanliness, safety, and performance
• Experience and success in providing Excellent customer service
• Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

MINIMUM QUALIFICATIONS:

• Experience or general knowledge in high volume Food & Beverage operations
• Strong planning and organizational skills
• Requires excellent communication skills, both verbal and written
• Must be detail-oriented
• Ability to maintain focus in a high-volume, fast paced environment
• Must be able to work under pressure and be decisive
• Ability to prioritize

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, or bend
• While performing the duties of this job, the employee may work in outside weather conditions
• Must wear proper uniform
• Facility has intermittent noise