Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my agency in 2015 after coming from a background in healthcare sales, and from the beginning I wanted to create an office that felt supportive, welcoming, and family-oriented. Today, our team of six works closely together, and I truly view my team as an extension of my family. I graduated from the University of Central Arkansas in 1995 and earned my Master's degree in 1997.

My wife and I have been married for 31 years, and we have three sons—two college graduates and one currently a junior in college. Outside of work, I enjoy traveling, golfing, hunting, and spending time outdoors. I also stay active in the community through local events and activities, including trap shooting programs. We offer a competitive benefits package that includes health benefits, a Simple IRA retirement plan, a hiring bonus, and a strong commitment to work-life balance.

We believe in supporting our team members both professionally and personally while providing opportunities for long-term growth and success. Our office culture is built on teamwork, integrity, and mutual support. I'm looking for someone who is self-driven, coachable, goal-oriented, and committed to doing the right thing.

If you're looking for a career with a supportive team that values hard work, personal growth, and helping others, we'd love to meet you. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.