Job description
What You Can Expect : What you’ll be doing Check Tariff or/and coordinate with Local pricing/procurement/Overseas offices/agents to obtain relevant rates; Preparation of quotations based on the instructions given by the sales and timely submission to sales/ customers; Follow up on quotation with Customer (existing Customer) or Sales (new Customer) to get indication or feedback, and working in Ticketing System; Provide the pricing/ procurement team with a detailed feedback from customers; Prepare Job Instruction Form/ Customer SOP and cost summary, and handover to operations; Assist Sales or coordinate with Operation staff to update customers’ reports if required; Handle escalation from Operations for differences on actual overseas invoices vs cost summary; Handle escalation from Operations on Commercial items covered on the Quotation; Use of software solutions such as Ticketing System as well as Tariff / Rate Tools; Ad hoc task assigned What You Bring: What skills & experience you’ll bring to us Must have at least 3 years’ experience in marketing, freight forwarding business or related fields.
With 3 years' experience or more as Sales Support in freight forwarding (A&O) Computer literate. Excellent attention to detail. Strong communication skills, both verbal and written. Ability to manage workloads effectively and meet deadlines. Good team player. Possess a positive customer-oriented mind set.