Senior Program Manager

Company : Highmark Health Job Description : JOB SUMMARY Successful definition, implementation and delivery of complex programs that requires cross-functional collaboration and inter-dependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget and under circumstances involving multiple moderate-probability, moderate-impact risk factors.

Manages a matrix group of employees and contractors who serve on project teams and/or within departmental work groups to achieve a coordinated benefit. ESSENTIAL RESPONSIBILITIES Work with management to assemble project teams and work groups to produce deliverables required to achieve the objectives of a defined corporate program.

Lead project managers and work group leaders in the development and maintenance of comprehensive plans for a defined corporate program. Organize, direct and coordinate cross-functional activities to focus corporate resources on the successful delivery and implementation of the desired results for a defined corporate program and/or strategic initiative.

Work with the executive sponsor of a corporate program (VP or higher), and other management as required to achieve the objectives of a defined corporate program. Acquire detailed understanding of the business objectives for an assigned area. Monitor and evaluate the progress, alignment and financial “health” of a cross-functional group of projects and related activities which together, constitutes a defined corporate program.

Direct corrective action as needed to maintain the viability of the program. If required

• Report to the executive team/sponsor/steering committee on the progress, business impacts and strategies around the program(s). Assess risks that might jeopardize successful achievement of the desired results of a program, develop risk mitigation strategies and tactics, and implement risk mitigation plans. As needed
• Partners with procurement to develop and execute strategies related to the service/asset contracts. As needed
• Manages the vendor to the responsibilities outlined in the contract and statement of work. Other duties as assigned or requested.

EDUCATION

Required High School / GED Substitutions None Preferred Bachelor's Degree in Business Administration or Technology Management Master's Degree in Business Administration or Technology Management EXPERIENCE Required 10 years in Project Management 10 years of delivering business solution using information technology Preferred None LICENSES or CERTIFICATIONS Required None Preferred PMP or Certification in Project Management SKILLS Project Management Familiarity with Cross-functional teams Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title.

It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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