Job description
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Job Family: Student Work Study Department: Mercer Medicine Supervisor: Kaye Miller Job Title: Front Desk Aid Job Description: Campus Health Atlanta is seeking an outgoing student to help at the front desk in the clinic. Located in the Sheffield building, room 206. The responsibilities include the following: -Greet patients upon entrance to the clinic -Answer incoming calls -Schedule appointments -Verify insurance before the appointment visit or at the time of appointment -Call patients as needed for follow-up, no-show appointments, etc.
-Check patients in for the appointment and out after the appointment -Ensure all required patient demographic, contact, pharmacy, insurance, and other information is up-to-date in the chart upon patient arrival to the clinic -Scan documents into charts -Other duties as needed by supervisor Candidates must have: -Exceptional customer service skills and phone etiquette -Must be well-spoken -Ability to maintain calm under pressure -Commitment to attendance and reliability -Commitment to timely communication with supervisor for any needed schedule changes -Adherence to HIPAA requirements for the privacy of patient information -Pay rate $10 per hour Scheduled Hours: 20 Start Date: 08/17/2026 End Date: 05/8/2027