Telesales Agent Lagos

Our client is a mobility technology company and they are looking to employ a Telesales Agent.

Job Summary

As a Telesales Agent, you will engage customers and provide customers with information about the company, resolve complaints, keep records of calls, and update customer's details.

Key Responsibilities

Identify, qualify and cultivate new sales opportunities through multiple mediums such as email, phone calls, trade shows, and channel partner relationships Execute on prospecting activities associated with the company’s marketing plan, and specific marketing campaigns Utilizes CRM system and all necessary applications to manage and optimize sales opportunities, merge records and track all sales stages of the deal opportunities Manage your assigned account and achieve sales targets and customer expectations Conduct phone presentations to educate customers, identify their needs and sell the right solutions for maximum value Document and track the status of inquiries and coordinate appropriate responses using best judgment to ensure customer satisfaction Requirements OND, HND or BSc.

Minimum of one year experience as a Customer Service Representative Excellent communication and phone skills with strong sales and relationship-building skills Ability to assess customer information, determine and address problem areas, and present the solution effectively. You must have an effective and professional demeanor in conducting telephone sales with customers.

You must be flexible, and dependable and have the willingness to learn, excel and understand the customer’s position as well as assist where and when needed A confident, nicely-persistent attitude that focuses on achieving goals