Remote - Entry Level CSR

We are looking for a motivated, people-focused professional to join a well-established supplemental benefits organization that has supported families for more than 60 years. As our team continues to grow across North America, we are seeking individuals who communicate well, enjoy helping others, and are interested in building a long-term career in a supportive remote environment.

About the Role

In this position, you will work directly with clients to provide information about available products, services, and coverage options. You will answer questions, review client needs, and help ensure each person receives clear and accurate guidance. You will also stay informed on current programs and updates so you can provide reliable support and identify options that may better fit a client’s needs.

Responsibilities

Assist clients with questions about products, services, and coverage Provide clear, accurate, and professional information Build positive relationships through strong communication and follow-up Review client needs and help identify suitable options Stay current on company programs, services, and product updates Maintain organized records and complete required documentation Participate in ongoing training and development Qualifications Customer service, sales, or client-facing experience is helpful but not required Strong written and verbal communication skills Comfortable building rapport with clients Organized, dependable, and able to manage multiple priorities Self-motivated with a positive and professional attitude Able to work independently while contributing to a team environment Who We’re Looking For The ideal candidate is coachable, confident, and motivated to grow.

You should be comfortable speaking with clients, learning new systems, and maintaining professionalism in a fast-paced remote environment.

What We Offer

Fully remote work environment Hands-on training and ongoing support Weekly compensation Performance-based bonus opportunities Residual income potential Flexible scheduling Company-sponsored travel incentives Recognition programs Career growth and leadership development opportunities If you are looking for a remote career where you can develop professionally, help clients, and grow within a supportive organization, we encourage you to apply today.