Service Coordinator

Company Description Berkshire Hathaway Home Services Solutions Real Estate & Property Management is a full-service real estate company serving Northwest Arkansas with a focus on residential sales, property management, relocation services, association management, and commercial property sales. The organization emphasizes character, integrity, and professionalism, prioritizing quality of service and agents over volume.

Its licensed real estate and property management professionals are committed to being available seven days a week to meet client needs. The company offers robust support tools, including a modern website, thorough screening processes, and comprehensive accounting and management systems. Relocation-certified teams play a key role in assisting individuals and businesses moving into and out of the NWA area.

Role Description The Service Coordinator is a full-time, on-site role based in Bentonville, AR, responsible for supporting daily real estate and property management operations. This role coordinates services between agents, property managers, owners, tenants, and relocation teams to ensure timely responses and consistent client communication.

Typical activities include scheduling appointments, tracking service requests, maintaining records and documentation, and following up on maintenance and property-related issues. The Service Coordinator helps streamline office workflows, supports customer service initiatives, and assists with reporting and administrative tasks.

This position works closely with the broader team to uphold high service standards and a positive client experience.

Qualifications

Strong Service Coordination skills to manage requests, schedules, and follow-through across multiple stakeholders. Excellent Interpersonal Skills and Communication abilities to interact professionally with clients, agents, property managers, and vendors. Foundational Operations Management skills to organize workflows, maintain records, and support efficient office processes.

Proven Customer Service experience, with a focus on responsiveness, problem-solving, and client satisfaction. Attention to detail and strong organizational skills in a fast-paced, service-oriented environment. Proficiency with office software and scheduling tools; familiarity with real estate or property management systems is a plus.

Ability to work on-site in Bentonville, AR, maintain confidentiality, and handle multiple priorities effectively. High school diploma or equivalent required; post-secondary education or experience in real estate, property management, or administrative support is beneficial.