Assistant

Take care of the patient's appointments and communicate with them about the same. Guide patients with the information they want and provide the help needed. Convey the consultation timings and explain about their secretaries and appointment process. Read people for discomfort, impatience and anxiety and know how to manage them.

Deal with all internal patient related matters under the guidance of the HOD. Receive the Patient/ Visitor, find the purpose, guide and provide relevant information to patients and their relatives/attendants as required Coordinate with other department personnel and ensure smooth functioning of the place of work allotted.

Attend to the phone calls within two rings. To solve the patients problem if any, to the extent possible. Co-ordinate with various department to get the reports on time After ascertaining the purpose e.g. Blood investigation/ Radiological procedures/ Consultation, counsel the patients accordingly, raise the bill and guide the patient to the respective Department/ Consultant.

Attend all departmental meetings.