Internal Sales Engineer

As an Inside Sales Engineer in the Engineering & Processing Technologies (EPT) department at Johnson Screens, you will play a critical role in supporting our sales team and customers by providing technical expertise, product recommendations, and solutions. You will serve as a liaison between engineering and sales, ensuring our clients receive the best possible support to meet their unique needs.

Your work will help drive success and innovation while staying aligned with Johnson Screens’ values of integrity, collaboration, competence, and delivering results.

DUTIES AND RESPONSIBILITIES

• Provide technical support and product recommendations to customers and the sales team, ensuring accurate and timely information is delivered.
• Develop and prepare technical proposals, quotes, and documentation for engineering solutions in coordination with the sales team.
• Collaborate with the engineering team to understand and communicate product specifications, capabilities, and custom solutions.
• Assist in managing and following up on sales inquiries, working to identify customer needs and present appropriate solutions.
• Work closely with external and internal stakeholders to ensure customer satisfaction, from inquiry through delivery.
• Stay updated on product developments and industry trends to provide the best possible advice to customers and the sales team.
• Support continuous improvement initiatives within the EPT department by participating in cross-functional collaboration and idea-sharing.