Relationship Officer Gold Loan

Group Company: AU Small Finance Bank Limited Designation: Relationship Officer Gold Loan Office Location: Chembur Mumbai Mumbai Position description: Responsible for relationship officer gold loan operations and ensuring compliance with banking standards. Primary Responsibilities: Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.

Additional Responsibilities: Support team initiatives, training, and reporting. Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Field specialization: Degree: Academic score: Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: Banking/Financial Services Role: Relationship Officer Gold Loan Years of experience: 2 to 6 Key Performance Indicators: Customer satisfaction, recovery rate, compliance adherence Required Competencies: Communication, Analytical Thinking, Customer Orientation Required Knowledge: Banking products, regulatory norms, recovery procedures Required Skills: MS Office, CRM tools, negotiation Required abilities Physical: Normal office work Other: Problem-solving, multitasking Work Environment Details: Branch/Field/Operations Office Specific requirements Travel: Yes Vehicle: Preferred Work Permit: NA Other details Pay Rate: Contract Types: Full-time Time Constraints: Standard banking hours Compliance Related: Adherence to RBI and internal policies Union Affiliation: