Sales Development Representative

Job Details: Job Location: Remote

• Houston, TX, Position Type: Full Time, Salary Range: $28.85 - $43.27Base+Commission/year, “We are always recruiting for this role and welcome applications from qualified candidates at any time.” Who We Are: Aldridge is a leading Managed Service Provider (MSP) offering scalable IT and cybersecurity solutions to fast-growing, small to mid-market businesses in the US. Founded in 1984, this private equity-backed company is a technology management consulting, and outsourcing firm that provides best-fit solutions through a tailored approach and local relationships. With offices in Houston, Dallas, Fort Worth, San Antonio, and Seattle, the company’s unwavering dedication, superior technical expertise, and keen understanding of business processes have transformed it into a trusted partner for its clients. With a strong reputation for delivering high-quality services, Aldridge is committed to helping its clients optimize their technology infrastructure and achieve their business goals. Sales Development Representative: The mission of the Sales Development Representative is to initiate new relationships that generate Monthly Recurring Revenue (MRR) revenue in assigned markets. This role involves consistent outreach through calls and emails to secure appointments with qualified prospects. At Aldridge, our sales model is Account Executive-led—meaning a senior seller will often join the SDR on pre-qualified appointments. The SDR is responsible for identifying opportunities, setting those appointments, and maintaining a steady flow of activity to support revenue growth.

Key Responsibilities

Prospecting & Outreach Conduct cold and warm calls, direct emails, and social media outreach to prospects using Aldridge’s CRM (Hub. Spot) Create and manage prospecting lists using Zoom. Info and research on associations and events relevant to Aldridge’s Target Client Profile (TCP) Call on and engage in high-level conversations with C-level executives Be highly responsive to prospects and customers Lead Qualification & Appointment Setting Pre-qualify prospects to identify those who meet Aldridge’s criteria Set qualified first-time appointments with decision-makers Coordinate and facilitate meetings between prospect executives and Aldridge Account Executives Record action items and follow-ups from prospect interactions CRM & Process Management Maintain accurate and up-to-date records of contacts, leads, and opportunities in Hub.

Spot Track all prospecting activity in the CRM Manage the sales process for assigned leads through handoff to an Account Executive Learn and follow Aldridge’s sales process and methodology Professionalism & Accountability Work independently with minimal supervision Maintain in-depth knowledge of Aldridge services Be openly accountable by clearly stating commitments and following through Qualifications: Qualifications: Excellent written and verbal communication skills An eagerness to learn, curious and customer-centric A “Go Getter” attitude, highly motivated to achieve and exceed targets A commitment to team and company success, a team player who wants to contribute and learn from others Relevant bachelor’s degree or a combination of experience and education Preferences: Experience in a fast-paced prospecting/outbound sales development role 1+ years of experience in an IT Sales related environment Passion for sales and technology Hub.

Spot or other CRM experience Additional Requirements Physical ability to stand, walk or sit for extended periods Must be comfortable with periodically lifting 25 pounds Must be able to work in one of Aldridge offices in DFW, Houston, San Antonio or Seattle Aldridge Core Values: Build Trust – We continuously earn the trust of our partners through genuine, transparent communication, and unflinching accountability.

Take Swift, Meaningful Action – When every second matters, we drill to the core question and act decisively. Create Best-Fit Solutions – More is not better – We create the most value for the least added overhead and complexity. Evolve & Improve – We know the power of a growth mindset. We do not let fear of failure stop us from finding new, and better ways to do things.

Benefits

Competitive Salary and Incentive Plan Generous Employer Contribution to Health Benefits Package 401(k) Matching 4 Weeks Paid Time Off per year, plus additional days for community service Ongoing Training and Professional Development Opportunities Free Snacks and Beverages! Aldridge is an Equal Employment Opportunity and Affirmative Action Employer.

We do not discriminate based upon race, religion, color, national origin, gender, age, veteran status, or any other basis covered by appropriate law. We celebrate diversity and are committed to creating an inclusive environment for all our employees. All employment is based on qualifications, merit, and business needs.

This job description is intended to describe the general nature and level of work being performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify, add, remove, or reassign duties and responsibilities at any time to meet business needs.

Nothing in this job description alters the at-will employment relationship or constitutes a contract of employment.