Support Associate / Support Consultant

Job Title: SAP Partner Demo Solutions Support – Support Associate / Consultant Work Area: Pre-Sales / Sales Expected Travel: 0–10% Career Level: 4 to 8 Years Role Summary: Support SAP partners globally in configuring and managing demo/test environments (Ariba, BTP, Fieldglass, etc.) Assist with adoption, integration, troubleshooting, and innovation of SAP solutions to enable partner success.

Key Responsibilities

Provision, configure, and support partner demo/test tenants (e.g., Ariba, BTP) Guide partners through solution adoption, integration, and innovation Collaborate with SAP internal teams and ecosystem partners Resolve tenant issues, investigate root causes, and document best practices Standardize configurations and optimize lead times Enable demo setup based on partner business cases Publish knowledge articles to reduce repetitive issues Focus Areas: SAP Ariba (Sourcing, Procurement, Supply Chain Collaboration) SAP Cloud Integration, BTP, and Cloud Lifecycle Management Integration with S/4HANA and 3rd-party systems Required Skills & Experience: SAP Ariba upstream/downstream integration with S/4HANA via Cloud Integration Gateway Good knowledge of MM/ABAP/Basis, SLP, product sourcing Exposure to SAP SRM, SAP MM, BTP, Integration Suite, APIs Advantageous: Experience with Fieldglass, Success.

Factors, Concur, IBP Analytical, communication, and problem-solving skills Experience in customer/partner-facing roles and production support Fast learner, team player, and proactive mindset