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Customer Logistics Associate

USA, Novi, MI, United StatesFull-timePosted Oct 28, 2026

Job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here . Job Description : Summary Provide front-line supervision and administrative support for the location. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area Essential Functions Payroll/Billing Complies with all Safety Maintenance and Compliance.

DOT log review, preparation and submission. Conducts Safety Training/Orientations. First point of contact for collisions and injuries. Updates/Maintains STAR. Conducts safety meetings in conjunction with other management Handles front line customer requests; identifies and elevates any customer issues if needed. Acts as a liaison between hourly workers and management.

Elevates any employee relations issues as appropriate. Quality Assurance. Dispatch/Routing. Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs). Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.) Maintains location A/P log Supply/uniform ordering Maintains all attendance/vacation records for hourly employees Key Performance Indicators (KPI) reporting to Manager prior to distribution Additional Responsibilities RD 2000 Responsibilities SOX invoice reconciliation preparation for approval at the highest level Recommends location process initiation and/or improvements needed Any location specific requirements may be required Skills and Abilities Other.

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Other. Ability to work independently and as member of a team Other. Flexibility to operate and self-driven to excel in a fast-paced environment Other. Capable of multi-tasking, highly organized, with excellent time management skills Other.

Detail oriented with excellent follow-up practices Other. Must possess strong verbal and written communication skills internally as well as externally Other. Ability to prioritize, organize and accomplish work Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred Qualifications H.

S. diploma/GED required One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required One (1) year or more Experience in a customer service environment required Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred Travel DOT Regulated None Job Category Logistics Our Culture & Commitment : At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard.

Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Compensation

Pay Type : Salaried Minimum Pay Range : 59500 Maximum Pay Range : 59500 Benefits Information : For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace . All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants : Ryder will only communicate with an applicant directly from a [@ryder.

com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.

ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here .

Description copied from Ryder System's careers page. Read the full posting before you apply.

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