Sales Associate – Value Added Services.

Our client is a dynamic, financial services institution offering a wide range of financial products and services to professionals and entrepreneurs across all sectors.

Job Summary

The Sales Officer – Value Added Services (VAS) is responsible for driving the adoption and revenue growth of the bank’s non-core and digital service offerings. The role focuses on identifying customer needs, promoting VAS solutions, and enhancing customer engagement and satisfaction.

Key Responsibilities

Promote and sell value-added services such as digital banking solutions, payments, collections, and lifestyle services. Drive customer adoption and usage of VAS products across all segments. Identify cross-selling opportunities within existing customer base. Achieve assigned revenue and transaction volume targets. Conduct product demonstrations and customer education sessions.

Monitor performance and usage of VAS products and provide insights. Collaborate with internal teams to enhance product offerings and customer experience. Support onboarding and activation of merchants and service partners. Ensure compliance with all regulatory and internal policies.

Requirements

Bachelor’s degree in Business Administration, Finance, Marketing, or related field. Minimum of 5 years’ experience in sales, preferably in banking, fintech, or telecoms. Proven track record in product sales or digital service adoption. Knowledge of electronic channels, payments, and VAS offerings. Relevant certifications are an advantage.