Meter Reader

Uploading documents with your application: While PDFs are an acceptable file type, scanned PDFs or images (such as those created via Canva) are not supported by the applicant tracking system. JOB TITLE: Meter Reader DEPARTMENT/DIVISION: Utility Customer Service REPORTS TO: Utility Customer Service Supervisor SUMMARY: Responsible for performing activities related to reading residential and commercial meters and performing field customer service.

Work is performed with limited supervision. ESSENTIAL JOB FUNCTIONS: Conducts field readings of residential and commercial meters. Logs results utilizing established guidelines. Provides field customer service activities related to new service, service suspensions, service cancellations, high bill complaints, flow checks, and/or other related issues.

Prepares and maintains a variety of records, logs, work orders, and/or other related documentation. Performs other duties as assigned. SUPERVISORY/BUDGET RESPONSIBILITIES: None. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of City geography; Skilled in providing customer service; Skilled in reading maps; Skilled in preparing and maintaining records; Skilled in operating a computer and related software applications; Skilled in communicating effectively with a variety of individuals.

MINIMUM QUALIFICATIONS

High School Diploma or G.E.D. One year of related customer service experience. Requires a valid Texas Driver’s License. PREFERENCES: None. WORKING CONDITIONS: Frequent climbing, balancing, reaching, sitting, standing, stooping, kneeling, crouching, walking, talking, seeing, hearing, smelling, and manual dexterity. Occasional lifting and carrying up to 100 pounds.

Work is typically performed in both standard office and outdoor environments, with potential exposure to adverse weather conditions. Work is performed in close quarters and high and precarious places. CONDITIONS OF EMPLOYMENT: Must pass pre-employment drug test. Must pass criminal history check. Must pass motor vehicle records check.