Account Management - Intern

About Nova Benefits Nova Benefits is on a mission to provide best-in-class health and wellness benefits for employees in India. We are a tech-first company that believes technology can deliver a 10x better experience for all stakeholders — employees, employers, HR admins, insurers, and healthcare providers. We are backed by leading venture funds — BVP, SIG, Better Capital, Titan Capital, and Multiply Ventures — and we see ourselves as an HR tech company in the business of improving employee happiness, not just selling insurance.

About the Role

As an Account Management Intern, you will work closely with our Key Account Managers to support client retention, engagement, and growth. This is a high-ownership, learn-by-doing role — you will be involved in real client conversations and meaningful projects from day one. Strong performers will be considered for a Pre-Placement Offer (PPO) at the end of the 6-month engagement.

What You’ll Do

• Assist Key Account Managers in managing and retaining Nova’s existing client accounts
• Help prepare executive-level reports including weekly, monthly, and quarterly status updates
• Support client business reviews — coordinating logistics, preparing decks, and tracking action items
• Research and identify cross-sell and upsell opportunities within the existing client portfolio
• Maintain and update CRM data to ensure accurate tracking of account health
• Assist in onboarding new clients and coordinating with internal teams for smooth handoffs
• Gather and relay client feedback to product and operations teams Who We’re Looking For
• Graduates who have completed their education (any discipline; business, commerce, or related fields preferred)
• Available for a full 6-month commitment starting immediately
• Strong communication skills — written and verbal
• High ownership mindset — you follow through on what you commit to
• Comfortable working with numbers and spreadsheets
• Curious about health insurance, employee benefits, or HR tech
• Ability to manage multiple tasks and prioritize effectively Work Details Location: Bengaluru Work Mode: Work from Office (WFO) Working Days: Monday to Friday Duration: 6 Months Stipend: ₹15,000 per month PPO Eligible: based on performance