Track and Trace Associate

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We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: This position provides a one-to-one customer service experience for UPS Preferred accounts.

He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls. He/She performs work with minimal supervision, analyzes and solves problems and uses excellent communication skills. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.