Salesforce Administrator

Reporting to the Manager, CRM & Digital Intake Platforms, the Salesforce Administrator is responsible for the day-to-day administration, configuration, enhancement, and support of the Salesforce platform. Working closely with the Senior Salesforce Administrator, business stakeholders, and technical teams, this role translates business requirements into effective Salesforce configurations and enhancements while maintaining platform reliability, security, data quality, and usability.

The Salesforce Administrator supports platform maintenance, user and access management, workflow automation, testing, releases, integrations, data activities, documentation, and user adoption.