Front Sales Engineer - Gauteng, NE Cape

Not just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc.

We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

RESPONSIBILITIES

Establish contact with Customers, End-Users, Resellers and EPCs in the territory and cultivate relationships with key stakeholders and decisionmakers to drive long-term business engagement and position Yokogawa as the preferred automation partner. Promote Yokogawa’s full portfolio of Products, Systems, Solutions, Life-cycle Services and Project Execution capabilities.

Identify, evaluate, and priorities high-value project pipelines across the territory. In collaboration with BUs, EPC Sales, BDMs and LBOs execute targeted go-to-market strategies and action plans to maximize conversion rates. Lead consultative engagements with project developers and owners in early pre-FEED phases, strategically positioning Yokogawa as the Main Automation & Integration Contractor (MAIC) to optimize overall project delivery.

Protect and grow Yokogawa's installed base market share and key accounts within the territory. Communicate client feedback and actionable support requirements to the Services team. Cultivate strong client relationships through regular, structured engagement. Collaborate with the Services Sales Specialist and Life-cycle Planner to optimize customer asset lifecycle management and expand Yokogawa’s aftermarket footprint.

Fully acquaint oneself with the internal YMA processes, particularly those directly affecting sales activities. Contribute to the wellbeing of the company by maintaining positive working relations with colleagues and members of support structures. Familiarize oneself with and display a solid understanding of Yokogawa’s full portfolio of Products, Systems, Solutions, Life-cycle Services and Project Execution organization & capability.

Be fully informed about the functions, capabilities and work processes of all business units within the Yokogawa affiliate. Execution of the Front Sales Engineer plan and achievement of assigned key performance indicators. Be well acquainted with and regularly informed about activities, developments, opportunities and threats affecting one’s designated sales territory.

Conduct ongoing competitive intelligence and territory analysis to identify market shifts and business opportunities. Be responsible for the achievement of Annual Sales Targets and associated KPIs consolidated across all BUs allocated to the territory. Report to the Regional Sales Manager monthly or as required on business activities, KPIs, areas of growth and concern.

Carry out, in addition to day-to-day sales activities, any tasks as deemed necessary by the Regional Sales Manager and respond positively to any other reasonable request pertaining to the job. Be involved in and coordinate to the appropriate extent all Yokogawa sales and promotional activities within one’s territory to maintain consistency and effectiveness.

Maintain the YODA / CRM database to regularly reflect accurately all business activities within one’s territory. Accurately maintain Forecast data in the YODA CRM application in line with the guidelines and requirements as set out by the company and the YMA Corporate Planning Div. Monitor input data quality & accuracy, ensure completion of all mandatory fields, and maintain zero overdue opportunities in YODA.

Comply with Yokogawa Customer / End-User registration processes, Applications for Credit, and legal review process for Terms & Conditions (T&Cs) and Non-Disclosure Agreements (NDAs). Adhere to company guidelines & procedures for the safeguarding and sharing of confidential information received under an NDA. Assist internal proposals teams in compilation of technically sound proposals.

Continuously follow up and endeavor to close opportunities as listed above, while harnessing internal support as required. Play a consultative role in providing area / customer-based information to the Marketing department to facilitate objective product and solution promotion. Complete Customer Satisfaction reports as required so as to leverage off positive feedback and facilitate proactive handling of customer concerns.

Proactively cooperate with Major Account Managers and participate in MA initiatives within the territory. Proactively work with the EPC Sales teams by communicating and sharing information regarding EPC project opportunities within the territory. Follow-up all quotations timeously and on an ongoing basis and maintain accurate records as required.

Practice and perform proficient approved company and product presentations to customers utilizing the available tools including presentations, demo equipment, and other Marketing collateral. Where necessary perform first line / basic service support to customers at your discretion and in collaboration with the Service department.

Participate as a member of the sales team in the pursuit of its business activities especially at sales meetings, training sessions, shows and conferences. Professionalism and projection of a proper image of the company and the Front Sales Engineer at all times. Monitor sales activities of Channel Partners and Resellers operating in the territory and provide support as required.

Adhere to the Yokogawa Authorization Rule. Protect the organization’s values by keeping information confidential. Acquaint oneself with customer policies and guidelines with respect to gifting and entertainment activities. Adherence to the Yokogawa Management System. Adherence to Yokogawa Code of Conduct, Anti-Bribery / Anti-Corruption policy, Sales Manual, HR, QHSE and Accounting controls andprocedures.

Adherence to annual Goal Setting & Performance Review requirements with direct line manager. Abide by the company’s health and safety policy by ensuring the following: Abide by the company’s business expenditure policies. Abide by the Authority Levels document and be responsible for signatures as per Authority Levels document.

Respond positively to any other reasonable request pertaining to the job. Must execute work in such a way so as to not endanger himself / herself or others. Must inform himself / herself about Health and Safety instructions and procedures and participate in organized training. Must take care of optimal working conditions by using equipment in the correct manner and in accordance with instructions.

Must alert noticed dangers to management. Respond positively to any other reasonable request pertaining to the job. Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status.

We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!