Customer Care Lead

Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you. Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider.

In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain. To help fuel that growth, we need a Validation Specialist to join our Customer Care team. This role will focus on carrying out detailed validation checks, supporting our fraud prevention efforts, and ensuring accuracy in line with market best practice.

You will work closely with both the Customer Care and Underwriting teams, with particular focus on complex validations that require a high level of accuracy and judgement. Excited to make an impact? Here are the details