Executive Secretary

Executive Office Management Primary administrative, operational and strategic support to the GM Executive correspondence, presentations, reports and briefing papers EXCO/leadership meeting coordination and action follow-up Management of confidential Executive Office matters Strategic Projects & Follow-up Coordinate and track key resort projects and strategic initiatives Maintain action plans, deadlines and cross-functional follow-up Help ensure priorities agreed by the GM/leadership team are actually delivered Governance, Audit & Compliance Planning, monitoring and follow-up around audits, safety, security and governance initiatives This aligns particularly well with the gap you subsequently identified around FLHSS administration and follow-through Sustainability Coordinate sustainability actions and initiatives across MODES and maintain the platform, reporting standards.

Owner & Corporate Support Liaison with the Owners’ team when required Support owner reporting, business plans, presentations and quarterly documentation VIP / GM Guest Coordination Coordinate VIP and GM guest arrangements Welcome cards, amenities and arrival preparation Reservations for VIPs, regular guests and Mandarin Oriental leadership