Guest Service Associate - Sales & Guest Experience - European Wax Center

Job Details: Job Location: 1568 Highlands Dr NE Suite 100, Issquah, WA

• Issquah, WA, Salary Range: $17.13 - $18.75Hourly, Full-Time & Part-Time Hourly + Sales Bonuses Work Location: In person Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

Greet guests and create a welcoming, high-energy environment Promote additional services, new products/ promotions, sell wax passes and rebook guests to meet sale goals. Educate guests on our exclusive product line. Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.

Maintain a clean, professional, and organized center appearance. What We’re Looking For: Strong sales and guest service skills Excellent communication and interpersonal abilities Goal-oriented mindset with a passion for hitting targets Previous experience in retail, sales, or the beauty industry is a plus Availability to work evenings and weekends What We Offer Daily Pay Employee Assistance Program Team Member Assistance Fund Tuition Reimbursement Program Lucrative performance bonuses.

Training in both waxing techniques and sales strategies. Predictable scheduling. Availability to work evenings and weekends. Free services. Career advancement opportunities in a fast-growing brand. Upbeat, supportive culture where collaboration and performance are recognized and rewarded. Having fun while being awesome is one of our 4 core values.

Referral Bonus

• Generous Incentive to hire all roles!

Benefits

(subject to eligibility): Full-Time Employees

• Other Compensation & Benefits Paid Time Off (PTO): Accruals are based on role classification and years of service: Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked in Washington. WA Paid Family and Medical Leave: Participation in the state-mandated insurance program. Health & Wellness: Eligible for group medical, dental, and vision insurance (1st of the month following 60 days). Associate Discounts: Eligibility for service and product discounts per company policy. Retirement: Eligible to participate in the company 401(k) plan. Holidays: Includes 7 paid holidays for exempt management Part-Time/Variable Employees
• Other Benefits and Compensation Paid Time Off (PTO): Accruals are based on role classification and years of service: Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked. WA Paid Family and Medical Leave: Participation in the state program based on qualifying hours worked. Associate Discounts: Eligibility for service and product discounts per company policy.