UX Research Intern - Summer of 2027

The UX Research Intern supports the User Experience Research team in understanding Jewelers Mutual customers' behaviors, motivations, and pain points. Through usability testing, interviews, and data analysis, this role turns customer insight into clear, actionable recommendations that help designers, product managers, and stakeholders make confident, evidence-based decisions and build digital products that reduce risk, uncover new opportunities, and improve customer satisfaction.