Entry Level Administrator

An ‘on the job’ training opportunity, learning the basics of our Tenancy Management department whilst carrying out the role. As part of the Tenancy and Property Management Teams, provide consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio. Salary: £26,500-£28,000 DOE Location: Hanworth, TW13 Hours: Monday-Friday 8.

30am-5.30pm - office based full time Admin experience desirable, but not needed Key Responsibilities: Work in partnership with a portfolio of Lettings offices to deliver 6-star customer service to Tenants and Landlords throughout the entire life of a tenancy Deliver a 'nothing is too much trouble' attitude in customer service to clients and customers Managing landlord and tenant payments Ensuring we adhere to legislation regarding property lettings Negotiating rent reviews with landlords and tenants Processing notices and handling the release of deposits Skills: Experience within customer service Excellent attention to detail Confident with excellent communication skills Ability to multitask Enthusiastic attitude What We Offer:

• Progression: Fast-track growth within the property industry, with clear development pathways.
• Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
• Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
• Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.
• Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.
• Give Back: Paid day off to volunteer at a charity of your choice.