Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency opened in 2019 and is a close-knit team of four who are focused on growth, positivity, and supporting one another. Before becoming an agent, I worked in healthcare, earned my MBA, and was later recruited by State Farm. That experience gave me a strong foundation in leadership and service, which shapes the way I run the office today.

Our office has a welcoming feel (my dog even comes to work!) so we keep things friendly and upbeat while still staying focused on results. We stay active in the community by participating in Chamber events, local parades, and town activities. Being present and involved locally is important to us. For our team, we offer a gym membership, licensing paid up front, and a strong emphasis on work-life balance.

We are only in the office Monday through Thursday, which helps create flexibility and focus. Family always comes first here, and we work hard to support and motivate one another. Our culture is energetic, positive, and growth-oriented. We’re looking for someone who is hungry to excel and ready to take their career to the next level.

A positive attitude is a must—there’s zero tolerance for negativity. If you’re eager, driven, and ready to grow in a supportive and upbeat environment, this could be a great fit for you. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.