Bilingual (Spanish) Video Teller - Full Time

Enhances the member’s experience by providing accurate, professional, and consistent service to all members with a focus on remarkable service, member satisfaction and retention. Knowledgeable across all retail products and services presenting the opportunity to identify additional member needs and referral opportunities. Exhibits a high comfort level and proficiency with technology devices and services and can effectively communicate with members through video channels in a professional yet engaging manner.

This position handles a variety of financial transactions including check cashing, withdrawals, deposits, and loan payments. Identifies, troubleshoots, and resolves member service issues. Also backs-up the Contact Center and answers in-bound calls as directed by their manager.