Director of Clinical Services

Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019 , Goodwin Living is more than a team – it's a global family of individuals who represent more than 70 countries. Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today .

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Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential. Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.

Salary : $124k-$131k About the position The Director of Clinical Services (DCS) is responsible for the overall clinical operations and quality outcomes of the Home Health agency. The DCS provides leadership and oversight to all clinical staff, ensuring the delivery of safe, effective, patient-centered care in accordance with the Medicare Conditions of Participation (Co.

Ps), state regulations, accreditation standards, and organizational policies. Working collaboratively with the Executive Director and interdisciplinary leadership team, the DCS drives clinical excellence, quality improvement, staff development, operational efficiency, and financial stewardship while fostering a culture aligned with the organization’s mission, vision, and values.

Job Duties

• Assists in policy review and revisions as needed to establish and support the highest possible quality of patient care, cost controls, quality assurance, and staff performance. Ensures that established policies are enforced.
• Must be immediately available to be on-site during business hours, or immediately available by telephone if off-site. Available after hours as needed.
• Oversees all patient care activities to ensure the delivery of safe, economical, and efficient patient care, which adheres to relevant standards of accepted nursing and medical practice, to include federal and state regulations, and ACHC standards, as well as to ensure compliance with payer source criteria.
• Audits and assists with face to face forms to ensure compliance with regulatory requirements and in line with clinical documentation. Director of Clinical Services 6/2022
• Serves as a member of the Management Team, QAPI Team, and other committees as needed/requested.
• Ensures all department staff receive a high level of agency specific education and implementation of policies and procedures is followed through.
• Responsible for gathering and interpreting data on regular basis. Evaluates the quality of patient care, treatment and services on at least a quarterly basis ; Oversees an effective QAPI program ensuring improvement plan execution and follow-up.
• Works collaboratively with Clinical Managers to prepare staff’s Annual Evaluation documentation
• Ensures that qualified staff is hired and that they receive adequate training, in-services and evaluations.
• Knowledgeable in EMR and utilizes best practices to ensure team is up to date in features associated with EMR.
• Coordinates and leads/delegates Home Health Orientation for new employees
• Works with clinical staff to ensure specific physician orders for recertification of home care services
• Ensures that physician’s orders are communicated to the staff with accuracy, thoroughness and understanding.
• Trains staff to adequately access and reassess pain. Utilizes appropriate pain management techniques. Job Requirements Registered Nurse (RN), Physical Therapist (PT), or Occupational Therapist (OT) with current unrestricted state licensure. Minimum three (3) years of supervisory or management experience in home health. Minimum five (5) years of progressive clinical experience. Comprehensive knowledge of Medicare Home Health Conditions of Participation. Experience with OASIS, PDGM, and Home Health Value-Based Purchasing. Strong knowledge of quality improvement methodologies. Demonstrated leadership, communication, and organizational skills. Preferred Master’s degree in Nursing, Healthcare Administration, or related field preferred. Home Health certification preferred. A sampling of our many benefits! We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to Full-Time team members: Paid Time Off Health/Dental/Vision Insurance Daily. Pay: Work and get paid the same day! Tuition Assistance for Career Development Student Loan Repayment Program Financial assistance with U.S. Citizenship application or DACA Renewal Tutoring for ESL, Citizenship Test & GED Staff Emergency Grants Retirement Plan- 401(k) Free Meals, Access to a Fitness Center, Pool, and More About Goodwin Living At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today . These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth. Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.