Manager, Student Experience & Alumni

Job Description : Student Success & Talent Lead initiatives related to student development, leadership, talent enhancement, and student engagement programmes. Develop support systems to enhance student wellbeing, retention, and success. Coordinate student activities, leadership programmes, and employability initiatives.

Collaborate with faculties and departments to strengthen student support services and experience. Student Residential & Facilities Oversee student residential management, accommodation services, and related facilities. Ensure a safe, conducive, and student-friendly residential environment. Coordinate maintenance, facility operations, and service improvements for student facilities.

Manage residential policies, student welfare matters, and operational compliance. Alumni & Stakeholder Engagement Strengthen alumni relations and engagement programmes to foster lifelong connections with the University. Develop strategic collaborations with industry, community, and external stakeholders for student and alumni development initiatives.

Organize alumni networking, outreach, and engagement activities. Management & Administration Manage departmental planning, budgeting, reporting, and resource allocation. Ensure compliance with University policies and relevant regulations. Monitor departmental performance and implement continuous improvement initiatives.

Job Requirement: Qualifications & Requirements Bachelor’s Degree in Education, Management, Student Affairs, Human Resource Management, or related field. Master’s Degree is an added advantage. Minimum 5–8 years of experience in student affairs, higher education management, residential services, or alumni relations. Strong leadership, communication, stakeholder engagement, and organisational skills.

Experience in managing student development programmes and operational functions is preferred. Key Competencies Leadership and Team Management Student Engagement and Development Stakeholder and Alumni Relations Communication and Interpersonal Skills Operational and Facilities Management Problem-Solving and Decision-Making Strategic Planning and Coordination