Field Service Rigger

• Delivery of assigned field related works/activities as a managed Service Provider that provides services but not limited to the below: o Connectivity Services  Fiber  DIA  VSAT  BIA o Security Services o Enterprise Security Applications

• Related to FSE activities: o Survey o Installation o Relocation o Retrievals o Preventive and Corrective Maintenance o Technical assistance to our partners o Related technical support to our internal and external clients.
• Mandatory Safety-First policy to be adhered to.
• Timely adherence to agreed client schedule.
• Provides real-time updates to Supervisor/HOD on the assigned task from start of assigned activity to completion.
• Ensures that the clientele is well informed of the activity being carried out at the start and acknowledged confirmed completion.
• Submits timely activity reports and forms to FSE supervisor & HOD in line with FSE procedures, workflows, work instructions. o Ensures that all activities assigned are carried out to the letter.
• Ensure that all activities carried out are according to company defined standards.

Requirements

Experience, Education and/or Professional Qualifications

• Bachelor’s degree in Electrical/Telecommunications Engineering or its equivalent.
• Preferred inclusive related hands-on experience in the telecoms and ISP. Essential Skills / knowledge / Traits
• At least 2 years’ experience in the telecom or ISP industry (operations experience).
• Knowledge in Microsoft Office Applications as a tool requirement for creating reports and statistics.
• Basic Engineering knowledge and practice.
• RF engineering/installation knowledge and use of basic measurement equipment and tools.
• Customer oriented/focused in delivering services (field related works)
• Good communications skills (English and native) both oral and written to be able to deliver instructions to internal and external clients.
• Excellent team player.
• Proficient in the use of communication tools for real-time reporting
• Excellent assessment skills.
• Able to use, operate, assess, and interpret gathered data from o Data Tester o Spectrum analyser o Ground tester o Multi-meter, Voltage and current o BW tester o PC and test applications Desirable Skills / knowledge / Traits
• Knowledge in IT related activities.
• Knowledge in basic networking and monitoring.
• Knowledge and experience in basic electrical circuits with hands-on preferred.
• Knowledge in telecom power systems with hands-on preferred Benefits Benefits Healthcare Insurance (HMO) Paid Leave Group Life Insurance Hybrid work model Professional Development Reimbursement