Key Account Management (KAM) Assistant (Maternity Cover - 6 month)

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region. The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees.

Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world. Purpose of The Role: Plan, control, and oversee clients' inventory management activities to maintain high inventory accuracy and service excellence. Collaborate closely with clients and internal stakeholders to ensure regulatory compliance, operational effectiveness, and a superior customer experience in accordance with industry standards and Ministry of Health requirements.

What You’ll Do: Manage and coordinate day-to-day inventory operations by working closely with clients, warehouse teams, principals, and internal stakeholders to ensure smooth and efficient execution of operational activities. Oversee inventory control activities, including stock takes, cycle counts, and stock reconciliations, to maintain high inventory accuracy and ensure compliance with operational standards.

Coordinate customer order fulfillment and inbound shipment activities, providing timely updates and collaborating with relevant departments to ensure seamless order management and stock availability. Manage inbound inventory processes by raising Purchase Orders and Inbound Delivery documents, ensuring products are accurately received, recorded, and stored in accordance with company procedures.

Ensure compliance with regulatory and quality standards, including company SOPs, ISO, GSDP, GDP, GDPMD, GMP, Code of Conduct, 5S, and EHS requirements. Monitor and execute inventory-related transactions and reporting, including expiry stock write-offs, product quality holds, product recalls, branch transfers, and SAP transactions, while preparing accurate and timely reports for clients and management.

What Will Make You Successful: Able to adapt quickly to changing priorities, processes, and customer needs. Communicate effectively and manage expectations of internal and external stakeholders. Works independently, prioritizes tasks efficiently, and consistently delivers excellent customer service.

What We Offer

We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success. We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly. As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.

Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities. Our Total Rewards program is designed to support your overall well-being in every aspect. #LI-HI1