Account Receivable Specialist

Job Title: Accounts Receivable Specialist Location: Cincinnati, OH Silco Fire & Security isn’t just a company, it’s a mission. Every day, our team plays a vital role in protecting lives and property for over 45,000 businesses across Ohio, Kentucky and surrounding states. We design, install, maintain and monitor fire protection and security systems that keep people safe and businesses compliant.

As the market leader in the Midwest, Silco is a growing, family-owned company with over 400 employees working from our headquarters in Cincinnati and branches in Dayton, Columbus, Toledo, Akron, Cleveland and Louisville. Recognized as a Top Workplace and named to the Inc. 5000 list of fastest-growing private companies, we have a long-standing track record of success and ambitious goals for the future.

Our impact extends beyond fire alarms and sprinklers; we provide peace of mind to the communities we serve. At Silco, you’re not just doing a job, you’re making a difference.

Position Overview

The Account Receivable & Collections Specialist is primarily responsible for the collection of payments from customers. The successful candidate will have a high level of accuracy, efficiency, and accountability. Excellent communication, problem solving and time management skills to effectively obtain information from other departments to shorten the collection cycle.

Responsibilities

Inbound and outbound customer calls and emails. Process credit card payments. Maintain assigned collection queue, database and spreadsheets, updating information as needed. Assess bad debt and work closely with outside collection agencies. Perform account reconciliations in a timely and accurate manner. Continuous evaluation of current policies and recommendations for process improvements.

Special projects and assignments as needed.

Requirements

Minimum of 3 years’ experience in B2B Accounts Receivable or Collections. Excellent verbal and written communication skills with the ability to build relationships with customers and internal departments. High degree of familiarity with business collections, cash application and accounts receivable functions. Strong attention to detail with a dedication to accuracy.

Microsoft Excel: Familiar with sorting, basic formulas, formatting, etc. Microsoft Word: Proficient in typing and formatting documents. Ability to analyze large sets of data. Must be able to prioritize workload, goals and tasks consistent with the departmental objectives.

Benefits

In addition to a competitive compensation package, Silco offers a wide range of benefits such as medical, dental, vision, Aflac and a Flexible Spending Account (FSA). Silco offers company paid short-term disability and life insurance, as well as company paid training. The Company also boasts a 401(k) program with company matching and tuition reimbursement.

Silco provides paid holidays and generous paid time off. Employment at Silco is contingent upon completing and passing a background check and drug screen. Silco is an Equal Opportunity Employer.