Enterprise Business Analyst - ERP Center Of Excellence (Clerk of the Court and Comptroller)

Bachelor's degree. Four years of experience in support of Enterprise Resource Planning (ERP) and\or other complex automated Financial\Supply Chain applications or systems; OR, a minimum of four years of experience in Finance\Accounting operations, such as financial reporting, accounts payables and\or accounts receivables processing, cash management, accounting for projects, grants, and\or assets.

Additional related work experience may substitute for the required education on a year-for-year basis.

The Enterprise Business Analyst is responsible for the design, development, implementation, and ongoing support of enterprise-wide financial application systems serving Countywide and Constitutional Offices. This position plays a key role in optimizing and maintaining the organization's ERP environment by analyzing complex business requirements and translating them into effective system solutions.

The incumbent exercises considerable independent judgment in evaluating processes, conducting fit/gap analyses, developing functional specifications, and leading system testing, troubleshooting, and upgrades. Additionally, the Enterprise Business Analyst develops user training materials, delivers training sessions, and collaborates with stakeholders to ensure ERP system initiatives align with business objectives and enterprise standards.

PREFERRED QUALIFICATIONS

Five (5) years of experience in system implementation, support and system analysis in People. Soft ERP.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Perform advanced business and system analysis to identify best practices, process improvements, and system enhancement opportunities. Conduct fit/gap analysis, prepare complex functional design documents, evaluate cost/benefit (ROI) of proposed solutions, and ensure alignment with enterprise standards, County policies, Administrative Orders, and Ordinances.

Serve as subject matter expert (SME) for complex ERP system issues, providing analytical, functional, and technical support for daily operations, fiscal year-end activities, and special projects. Troubleshoot and resolve financial and supplier incidents, implement systematic controls and workflow enhancements, and ensure data accuracy and compliance.

Develop, compile, and maintain complex queries, system reports, and data extracts to support countywide departments, constitutional offices, and auditors. Ensure information accuracy and facilitate data-driven decision-making. KNOWLEDGE, SKILLS, AND ABILITIES Comprehensive knowledge of enterprise resource planning (ERP) systems, particularly Oracle/People.

Soft INFORMS Finance Supply Chain Management (FSCM) & Human Capital Management (HCM), including functional and technical components across FSCM and HCM modules. Thorough understanding of financial business processes, accounting principles, and governmental fiscal operations (general ledger, accounts payable/receivable, grants management, project costing, asset management and payroll accounting), as well as human capital processes (core HR, payroll, benefits, time and labor, talent, and workforce administration).

Expertise in business and systems analysis, including requirements gathering, fit/gap analysis, functional design, configuration, integration, and testing methodologies. Strong project management skills, including the ability to lead cross-functional teams, manage timelines, resources, and deliverables, and coordinate large-scale system implementations and upgrades.

Ability to analyze and resolve complex system issues, identify root causes, develop effective solutions, and ensure timely implementation with minimal disruption to operations. Proficiency in query development and reporting tools, including the ability to design, maintain, and analyze complex data extracts, reports, and system tables.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS Primarily office-based, with potential for remote or hybrid work (as approved by Manager), depending on organizational policy, position, and job duties. These arrangements are subject to change at any time. NOTE This description is a representative summary of major job duties.

Additional responsibilities may be assigned as necessary.