HubSpot CRM Administrator

Hub. Spot CRM Administrator Location: Dunbridge, OH or Remote Position Summary The Hub. Spot CRM Administrator is responsible for the administration, configuration, optimization, and governance of the company's Hub. Spot platform across multiple brands. As the primary platform administrator, this individual contributor ensures Hub.

Spot remains a scalable, reliable, and well-governed foundation for customer engagement, marketing operations, and lifecycle communications. Partnering across Marketing, Sales, and Customer Success, this role owns platform configuration, data quality, integrations, automation, technical troubleshooting, AI enablement, and reporting while balancing centralized governance with brand-specific needs.

What You'll Do

Platform Administration & Governance Administer, configure, maintain, and optimize Hub. Spot across multiple brands Manage CRM objects, properties, pipelines, associations, lists, workflows, permissions, teams, and user access Evaluate, configure, and enable new Hub. Spot features and AI capabilities Establish governance for naming conventions, folder structures, lifecycle stages, templates, automation, and reporting Maintain platform documentation, technical standards, and best practices CRM Data & Content Management Own CRM data architecture, hygiene, integrity, and ongoing maintenance Resolve duplicate, incomplete, and inconsistent data while maintaining a trusted source of truth Ensure assets are organized, current, and easily accessible across brands Lifecycle Marketing Operations Configure and maintain audience segmentation, workflows, automation, and campaign infrastructure Troubleshoot platform, automation, integration, and campaign issues and implement sustainable solutions Build scalable technical solutions that support customer journeys across multiple brands and customer segments Reporting & Insights Build and maintain dashboards, operational reports, and reporting infrastructure Partner with stakeholders to define reporting requirements and ensure reliable, consistent measurement Monitor CRM health, automation performance, data quality, and platform adoption Cross-Functional Partnership Collaborate with Marketing, Sales, Customer Success, and HR to improve processes, integrations, and data quality Train users on Hub.

Spot functionality, AI best practices, and platform standards Identify and implement opportunities to improve efficiency through automation, integrations, and process optimization Serve as the primary Hub. Spot resource for internal troubleshooting What You Bring: 3+ years of experience administering Hub. Spot or a comparable CRM and marketing automation platform Experience with CRM configuration, automation, reporting, data governance, integrations, and technical troubleshooting Experience working with APIs, webhooks, system integrations, or custom CRM functionality Excellent analytical, organizational, and problem-solving skills Ability to manage multiple priorities and work independently in a cross-functional environment Hub.

Spot certifications (Marketing Hub, CRM, and/or Operations Hub) preferred Experience supporting multiple brands or business units within a shared CRM preferred Experience with JavaScript, Hub. Spot custom code actions, APIs, and integration development a plus Familiarity with lead management, attribution, lifecycle architecture, and marketing operations a plus Join a Team That Changes Lives Principle Business Enterprises, Inc.

(PBE) is a family-run, value-driven organization with a deep commitment to improving lives. With over 60 years of service to the healthcare field and more than 30 years as a pioneer in incontinence and moisture management solutions, we're proud of the impact our products and people make every day. We offer excellent health benefits including free access to onsite and local health clinics, paid personal and vacation time, an annual profit-sharing bonus, a 401k plan with company match, company-paid disability and life insurance, and more.

We foster a supportive environment where safety, quality, teamwork, and continuous improvement come first. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. We are an equal opportunity employer and are committed to non-discrimination in all employment practices.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. As a federal contractor, PBE complies with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act.

Veterans and individuals with disabilities are encouraged to apply. Reasonable accommodations are available throughout the application and hiring process.