Service Line

All team members are responsible for giving customers a great first impression of The Halal Guys. When a customer arrives at The Halal Guys, they must always receive a warm and sincere welcome, and as they depart, they should receive a heartfelt thank you. Team Members should perform the following tasks with exemplary grace, thoroughness, efficiency, diligence and style: Understand thoroughly and articulate with enthusiasm the details of The Halal Guys’ food menu and beverages Anticipate what the customer wants and does not want Know how and when to provide what the customer needs, wants and does not yet know they want, tactfully and with confidence Take the extra step to turn good service into great service and make it an experience each customer will remember Teach and lead other members of the service team Act as the consummate host, always looking for ways to exceed our customer’s expectations Maintain the cleanliness and neatness of the restaurant.

Responsibilities

Accurately and efficiently completes all sales transactions Ensure each customer receives outstanding hospitality in a friendly environment Greeting customers courteously and explain the menu; knowledge of products Portioning, plating and saucing orders to store standards Assisting all team members with various daily duties and prep work Ringing up orders, checking and expediting orders and maintain cleanliness of own station and certain areas of the restaurant Maintain guest relations in the dining room, troubleshoot any problems that may arise during service Promote the bran at catering and special events Requirements: Excellent phone etiquette Reliable transportation to and from work Positive, honest, patient and encouraging demeanor Energetic, super friendly and a proactive team player Ability to lift, bend, stoop, walk and perform other physical tasks for hours