Surveillance Agent

Responsibilities

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Observe all guest and team member activities in all monitored areas, including, but not limited to, casino floor, cage, count room, restaurants, and back of house common areas. Monitor activity for criminal activity, violation of Iowa Racing and Gaming Commission regulations, and/or violation of company policies and procedures.

Appropriately record activities and report observations to company and Iowa Racing and Gaming Commission officials. Appropriately record surveillance activity in daily log. Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information. Follows Federal, State, and local laws/ regulations in conjunction with property policies, procedures, and Internal Controls.

Competencies: Must be able to obtain and maintain an Iowa Racing and Gaming Commission Class C license. Must be at least 18 Years of age. High school diploma or GED equivalent is required. Surveillance experience preferred. Must possess excellent teamwork, interpersonal, customer service, and verbal communication skills.

Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Able to effectively communicate in English via verbal and written Must be able to obtain and maintain a State Gaming Class C License Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice. Let Bally’s Bet on You – We can’t wait to meet you!