Dispatcher

Job Details: Job Location: Penguin Air, Plumbing & Electrical

• PHOENIX, AZ, Position Type: Full Time, Salary Range: Undisclosed, Travel Percentage: None, Penguin Air, Plumbing, and Electrical is on a mission to be the largest and most reputable home services company in the greater Phoenix area. We are able provide the best customer experience from a team of talented professionals because we recognize happy employees are our greatest asset. As our business continues to grow, we are always looking for great people to be a part of the team and make a difference! As a Dispatcher, you’ll play a crucial role in coordinating and managing service calls for our technicians.

Your responsibilities

will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency.

Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction. Apply for more details! We offer: Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance 401(k) retirement with company match Weekly pay with incentives and bonuses Company events & parties for individuals & families Holiday pay, vacation pay, & paid time off Paid training And so much more...

Qualifications

Job Requirements: Pre-employment background check Pre-employment drug screen