Rideshare Assistant

Salary: Position Range: $24.48 - $33.88 Hiring Range: $24.480 - $30.750 Most applicants’ offers will fall within this hiring range based on qualifications, experience, and alignment with the role’s needs. FLSA Status: Non-Exempt Join the team that keeps the Tri-Cities moving! OUR MISSION Ben Franklin Transit (BFT) provides exceptional and cost-effective transportation services that consistently exceed customer expectations while promoting the principles and practices of livable communities and sustainable development.

OUR VALUES We value customer service, collaboration, diversity, fiscal accountability, innovation, sustainability and safety. Employees and representatives of BFT are expected to uphold our values and mission. NATURE OF POSITION The Rideshare Assistant performs cleaning and detailing duties to ensure Rideshare vehicles are kept in a safe, clean, and presentable condition.

This position supports the agency by preparing vehicles for service, assisting with vehicle transfers, and maintaining cleanliness and order in Rideshare vehicle areas and facilities, including Park-N-Ride facilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Clean, wash, vacuum, and detail Rideshare vehicles, including all vehicles that are used for Rideshare purposes (interior and exterior). Inspect vehicles for visible damage, missing equipment, or safety concerns and report findings to Rideshare coordinators or Rideshare manager. Move, park, and stage vehicles in accordance with safety procedures to prepare for customer delivery.

Transport vehicles to and from fueling, parking, or service locations as needed and directed by Rideshare Program Coordinators. Assist with basic support such as installing minor accessories. Maintain cleanliness of Rideshare parking areas, shared car wash bays, and equipment. Record cleaning and inspection activities in logs or computer systems administered by the Rideshare Manager.

Assist staff with inventory, organization, and special projects as assigned. Assist with the installation and monitoring of vehicle telematic and recording systems. Assist Rideshare coordinators with transportation of vehicles to necessary locations to assist Rideshare group exchanges. Perform a daily inventory of Rideshare vehicles and locations throughout BFT.

Assist Rideshare coordinators with customer vehicle exchanges. KNOWLEDGE, SKILLS & ABILITIES Knowledge of safe vehicle cleaning and detailing techniques. Ability to follow written and verbal instructions and maintain accurate records. Ability to work independently and collaboratively in a team environment. Ability to perform physical tasks such as lifting, bending, standing, and operating cleaning equipment.

Commitment to workplace safety and cleanliness.

MINIMUM QUALIFICATIONS

High school diploma or equivalent (GED). Valid Washington State driver’s license with an acceptable driving record. Ability to safely operate passenger vehicles, vans, and light-duty vehicles. LICENSES, CERTIFICATIONS & OTHER REQUIREMENTS Valid Washington State Driver’s License PREFERRED QUALIFICATIONS One (1) year of work experience involving vehicle cleaning or detailing support preferred.

PHYSICAL REQUIREMENTS Ability to stand and walk; intermittently kneel, stoop, bend and twist at the waist, and reach overhead; and sit for long periods of time. Ability to kneel, crouch, and crawl. Occasionally lift, push/pull, or carry up to 40 pounds. Good vision to read print and computer screen. Hear and speak to communicate in person, before groups, and over the telephone.

Manual dexterity of hands and fingers to include repetitive keyboarding, grasping and reaching to operate a computer keyboard, mouse and/or standard office equipment. WORKING CONDITIONS 20 hours per week, 4 hour shifts. Work performed primarily outdoors and in vehicle or wash bay environments. Exposure to weather conditions, noise, vehicle exhaust, and cleaning chemicals.

Requires frequent standing, walking, and lifting up to 50 pounds. May require working evenings or weekends based on operational needs. If you want to give back to the community, consider hopping onboard the team that's going places! Equal Employment Opportunity (EEO) Policy Ben Franklin Transit (BFT) is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees. It is BFT’s policy to employ, train, promote, compensate, and provide conditions of employment without regard to a person’s race, color, sex, disability, religion, national origin, age, veteran’s status, citizenship, or any other status protected by applicable law.

Drug-Free Workplace Policy Ben Franklin Transit (BFT) is a drug-free workplace. The purpose of this policy is to ensure worker fitness for duty and to protect our employees, passengers, and the public from the risks posed by the use of alcohol and prohibited drugs. Participation in BFT’s zero tolerance drug-free workplace policy is a condition of employment.