Business Assistant

Business Assistant

• New Madison Office & Janesville Be part of something new in Madison. Featherstone Periodontics & Implant Dentistry is seeking a dependable, knowledgeable, and patient-focused Business Assistant to join our team, with a primary focus on our beautiful new Madison office. Our Madison location offers a modern, welcoming environment designed to provide an exceptional experience for patients and team members. This is an exciting opportunity to help establish and grow a new office while being supported by an experienced periodontal practice that has served Southern Wisconsin and Northern Illinois for more than 30 years. We are considering candidates interested in either a part-time or full-time schedule. Schedule Options Part-Time — Madison Only Monday: 8:30 a.m.–4:00 p.m. Tuesdays: as needed Friday: 7:30 a.m.–3:00 p.m. This option offers a consistent two-day schedule focused entirely on supporting and growing our new Madison office. Full-Time — Madison & Janesville Monday — Madison: 8:30 a.m.–4:00 p.m. Tuesday: Off Wednesday — Janesville: 7:30 a.m.–5:00 p.m. Thursday — Janesville: 7:30 a.m.–5:00 p.m. Friday — Madison: 7:30 a.m.–3:00 p.m. Enjoy a four-day workweek with Tuesdays off while supporting both our Madison and Janesville teams. What You’ll Do As a Business Assistant, you will help create a professional, organized, and welcoming experience from a patient’s first call through the completion of treatment.

Your responsibilities

Welcoming patients and providing compassionate, professional service Scheduling appointments and coordinating patient care Verifying dental insurance eligibility and benefits Reviewing treatment plans, financial arrangements, and payment options Submitting and following up on insurance claims Communicating with insurance carriers to resolve benefit and claim questions Maintaining accurate patient, insurance, and financial information Partnering with doctors and clinical team members to support a smooth patient experience Maintaining efficient and organized front-office operations Protecting patient confidentiality and following HIPAA requirements Supporting the continued growth of our new Madison office What We’re Looking For Our ideal candidate is: Dependable, consistent, and committed to the team Experienced in a dental or periodontal office Knowledgeable about dental insurance, benefits, eligibility, and claims Organized and attentive to detail A confident and compassionate communicator Comfortable discussing treatment and financial information with patients Experienced with dental practice-management software Professional, collaborative, and patient-focused Experience in dental assisting, treatment coordination, or dental office management is a plus.

What We Offer

Paid time off and paid holidays Health, dental, and vision coverage Annual clothing allowance Training and professional development Opportunities for continued growth A supportive, team-oriented work environment The opportunity to help shape and grow an exceptional new Madison office Benefit eligibility may vary based on employment status and scheduled hours.

Join Featherstone If you are dependable, knowledgeable about dental insurance, and excited about helping a new office grow, we would love to meet you. Featherstone Periodontics & Implant Dentistry More than 30 years of specialized care—now growing in Madison. Apply today at www.featherstoneperio.com.