Customer Care Specialist I

Job Details: Job Location: Farmington, Care Center

• Farmington, MO, Position Type: Full Time, Salary Range: Undisclosed, Job Category: Customer Service, Customer Care Specialist Be the Voice That Makes a Difference. First State Community Bank is looking for a Customer Care Specialist who thrives on helping others and solving problems. In this role, you'll assist customers across our statewide footprint, provide exceptional service, and create positive experiences with every interaction.

What You'll Do

Answer customer calls and provide timely, accurate solutions. Build strong customer relationships through outstanding service. Assist customers with questions about products, services, and account needs. Connect customers with the right resources and team members. Deliver a positive, professional experience on every call.

What We're Looking For

Strong communication and customer service skills. A positive attitude and passion for helping others. Ability to learn quickly and solve problems effectively. Attention to detail and a commitment to accuracy. Call center experience is a plus but not required. Why FSCB? Competitive pay and benefits Team-based variable compensation program 401(k) with generous employer match Supportive leadership and growth opportunities A stable, people-focused workplace If you love helping people and making an impact with every conversation, we'd love to hear from you.

Apply today!

Qualifications

High School Diploma or Equivalent Some College is preferred Previous Call Center experience preferred Willingness to strive for exceptional efficiency and accuracy Exceptional customer service skills Ability to interact and contribute in a team environment Additional Information Being a First Stater . . Being a First Stater means that you roll up your sleeves and dig in.

It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.

Do you have what it takes to be a First Stater? Make a Difference

• Apply Now! First State Bancshares Inc. is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.