Customer Care Executive

CUSTOMER CARE EXECUTIVE Location: HSR Layout, Bangalore Experience: 0-3 years Budget: ₹6-10 LPA Key Responsibilities: Handle customer inquiries and provide product support for automotive SaaS solutions Resolve customer issues and escalate technical problems to appropriate teams Maintain customer satisfaction through timely and effective communication Document customer interactions and feedback in CRM systems Coordinate with sales and technical teams for seamless customer experience Requirements Requirements: Excellent communication skills (written and verbal) Customer-centric approach with problem-solving abilities Basic understanding of SaaS products (preferred) Graduate in any discipline