Medical Assistant

Job Summary

The Medical Assistant manages medication refills and complete vital signs. Support medication prescribers with day-to-day operations.

Responsibilities

Manage medication refill line Triage medication issues Support with prior authorizations Genomind ordering Obtain vital signs Monitor and report changes in patient symptoms or behavior Coordination of care with medication prescribers and other team members Ensure all client information is handled as sensitive and confidential Maintain and order needed supplies Work effectively as a member of a team Create a supportive treatment environment and demonstrating compassion Additional Duties Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.

As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly. Interpersonal Relations Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.

Take Accountability: Take constructive feedback and prevent discourse among our peers. Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner. Be Professional: Wear business casual attire (please see dress code policy).

Competencies: Adaptability Customer Service Decision Making Dependability Ethics Interpersonal Skills Job Knowledge Conflict Management Organization Skills Productivity Self Development Teamwork Performance Standards & Measurement Compliance with essential and incidental duties; compliance with company policies and procedures.

Compliance with state and federal laws and regulations applicable to the business. Equipment, Tools & Machines Use of computer, telephone, and other office equipment such as a printer and fax. Use of company network and email domain. Working Conditions Air conditioned and well-illuminated office environment and outdoor environment.

May have several responsibilities at once. Interaction with other is constant and can be interruptive. Work may be stressful at times due to high level workflow. Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs.

Participates in educational training, orientations, or compliance programs as needed to maintain competency. If you must leave your employment with our company, we request employee’s to give us at least 14 days resignation notice in writing. Demands Enthusiastic self-starter operating with sustained energy and showing great initiative.

Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc. Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.

Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others. Excellent organizational skills. Accepts constructive criticism well in an open and non-defensive manner. Ability to manage conflicting priorities.

Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment. Ability to function independently and with flexibility. Ability to work under pressure, handle multiple tasks and interruptions. Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 50lbs.

Ability to sit, stand, or walk for extended periods of time. Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.

Qualifications

High school diploma or equivalent Experience: At least 2 years as a medical assistant working in a healthcare setting Required license or certifications: Certificate as a CCMA or RMA Current CPR Certification, highly desirable Narcan Certified, highly desirable Monday-Friday: Mon/Wed/Thu 10:30am-8:00pm, Tue 8:30am-5:00pm, Fri 8:30am-2:00pm