Project Coordinator

Summary: To coordinate the clerical and administrative duties of jobs on behalf of the Project Manager/Estimator. This position is also responsible for handling the phone duties associated with the Team, or as assigned.

Responsibilities

Works with collections regarding collecting deductibles, progress payments and final payments, when needed. Coordinates with other departments and office staff to complete projects, paperwork and keep the processes timely for each project. Maintains notes in PSA and job field files, as necessary. Performs general administrative work as necessary, including preparing reports and correspondence, reviewing correspondence, copying and filing, preparing purchase orders, daily work orders and daily communication with the Team Leader and Project Manager about ongoing projects.

Assists the office staff, the production management staff and sales staff, as needed. Provides quick and accurate responses to agents and clients. Completes contracts, applications and other paperwork. Coordinate and communicate with insurance companies, agents, mortgage companies, and clients regarding the Team’s workflow from beginning to end.

Answers the phones, directs calls and assists clients. Demonstrates a positive image of the Company to staff and clients; this shall include oral and written communication and visual presentation. Provide exemplary customer service to clients, employees and vendors. Provide accurate and timely reports for project tracking and reporting.

Communicate clearly and concisely, both orally and in writing; must be proficient in reading and writing the English language. Generate timely information with accuracy and efficiency. Manage multiple projects at a time while paying strict attention to detail. Establish and maintain cooperative working relationships with those contacted through the course of work, gain cooperation through discussion and persuasion.

Qualifications

Proficiency in Microsoft Word and Microsoft Excel, and Adobe. 1 to 3 years of administrative, office, or project coordination experience (ideally within construction or insurance). Ability to multi-task effectively. Ability to organize and prioritize. High School Diploma. Valid Drivers License.