Floor Service Representative

Job Details: Job Location: Grand River Casino

• Mobridge, SD, Salary Range: $12.72 - $15.45Hourly, SALARY RANGE: $12.72 - $15.45 HOURLY/DOE SUMMARY: Provides customers with beverages, change, and basic machine upkeep, all in a prompt and timely manner. Interacts positively with customers using grand service.

DUTIES AND RESPONSIBILITIES

The Floor Service Representative performs paper fills and jackpots while maintaining proper machine records and performs minor maintenance on slot machines. He/she ensures proper coverage of the floor area or designated working area, providing service to all customers such as serving beverages, making change, giving information on casino & resort and slot machine payouts.

Help the guest make wagers and answer any questions they may have about sports betting. As well as handling customer disputes. The Floor Service Representative assists in all areas of the casino and performs any other duties as assigned by the Shift Managers and/or Gaming Manager. Employee shall comply with all BSA/AML regulations, reporting, and training requirements – Specifically those in the Grand River Casino Written System of Internal Controls (and appendices) for BSA/AML Compliance.

Qualifications

PREREQUISITES: Must be 21 years of age or older. Must qualify for a Standing Rock Sioux Tribal Key license. Must have 20/20 corrected vision and not be color blind.

EDUCATION

High school graduate or GED. PHYSICAL: Must be physically able to withstand continued walking, standing, kneeling, and lifting for periods of 8 hours or more and lift up to 15 pounds.