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Consultant GIG #746-AUS-Medical Target Operating Model

Eastern Seaboard, Sydney preferred, AustraliaFull-timePosted Oct 9, 2026

Job description

Client A new ICG client that runs a significant Australian medical roll-up business wishes to devise a new target operating model that improves efficiency while maintaining a high very high-quality customer experience. The client would like a multi-faceted consulting process that incorporates: customer and employee journey mapping, operating model diagnostics and local and global peer benchmarking to devise a new and improved operating model that would also likely drive changes to their strategy.

Role The Client is looking for a principal-level consultant with significant experience in operating model design (using basic operations research techniques), business process and journey mapping (Cx and Ex). They must also be able to: Work autonomously Conduct bulletproof analysis to make data-based recommendations Interact with the CEO and Senior Medical Specialists Develop C-Suite and Board-Level Reports and support their presentation The successful professionals will have: Worked successfully as a principal or senior job manager at a big 4 firm or strategy firm respectively Be able to demonstrate prior experience in each of the required skill areas: journey mapping, detailed operating model design, process mapping, peer benchmarking Have some interest in health care Be available immediately Logistics Start: Work to commence immediately Location: The work will be centered on the Eastern Seaboard

  • Sydney preferred Rates: The fee payable to the consultant will be $2,150 per day. C lose date: No later Tuesday 13th April 2021 9pm, AEST To apply for this BAF® Please log into the link below to apply online to ICG's new Application Tracking Software (ATS) http://internalconsulting.com/applynow/ If you are aware of a suitable candidate for the role please forward on.

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