Business Analyst - Virendra Swarup College

Job Summary

We are looking for a Business Analyst who will work closely with clients to understand their business requirements and translate them into effective Zoho-based solutions. The role requires strong analytical skills and the ability to act as a bridge between clients and the technical/implementation team.

Key Responsibilities

Gather, analyze, and document business requirements from clients Understand existing business processes and suggest process improvements Prepare functional requirement documents (FRD) and workflows Coordinate with Zoho implementation and development teams Support implementation, testing, and UAT activities Ensure delivered solutions meet client expectations and business needs Provide client training and post-implementation support when required Maintain clear documentation and reports for all projects Required Skills Strong analytical and problem-solving skills Excellent communication and documentation skills Good understanding of business processes and workflows Ability to manage multiple requirements and priorities Attention to detail and structured thinking Team coordination and stakeholder management skills Qualifications Bachelor’s degree in Business, IT, or a related field 1–3 years of experience as a Business Analyst (SaaS/IT preferred) (If any) Experience with Zoho or similar business software is an advantage (If any )