Software Developer

Who We Are: Founded in 1969, Metro Sales Inc. built its reputation selling office supplies and equipment across the Twin Cities. Decades later, we've grown into one of the largest office technology and solutions providers in the Midwest. Today, MSI Metro Sales Inc., a 100% Employee-Owned Company, stands as an industry leader in hardware, software, and managed services.

MSI Metro Sales Inc. is seeking an Employee-Owner, Software Developer, to join our Roseville, MN Managed IT team. Our team builds for every side of the business, internally and externally for our clients. Under the guidance of a senior developer, you'll write and review code with AI assistance, deploy to Azure via GitHub.

Build AI tools and internal software that support our Technicians, Service Desk, and Sales. Utilize Claude or other AI tools that work with our managed services platforms, internal apps and APIs for internal and external customer’s data. We don't just have jobs, but opportunities to make an impact on our customers every single day.

If you're the type of person that loves to make a difference, now is your chance to join us. Why Join Us! Opportunity to work with The AI tools we build with, including Claude and Claude Code. Production work from your first weeks! You'll join a portfolio that is already in production, work with existing templates and build it into larger apps.

AI and Claude enablement: Read-only MCP servers for N-central, Huntress, Sentinel. One, Threat. Locker, Avanan, IT Glue and Forti. Analyzer, plus a TypeScript server covering the full Connect. Wise Manage API. Team workflow skills, small tools and staff workshop demos. New connectors start from our house template. Service desk AI: Workflows that categorize and summarize new Connect.

Wise tickets, then search IT Glue and resolved tickets and write suggestions for the technician. Automation and data: About 80 n8n workflows for Forti. Gate backups, upgrades and drift scoring, Teams onboarding notices, dashboards, and syncs between Connect. Wise, N-central, IT Glue and Pax8. Including the read-only C#/.

NET e-automate API and Python, SQL Server. Internal apps and tools: Project Management tool (task tree, Kanban, time approval, two-way Connect. Wise sync) and the sales pipeline app. Both are TypeScript end to end. In, addition, technician desktop tools: a .NET 8 WPF profile migration front end and a Power. Shell wizard.

Azure platform: Bicep IaC with per-app resource groups and budgets, GitHub OIDC deploy identities, and an Open. Telemetry collector sending Claude Code usage telemetry to Azure Monitor.

Key Responsibilities

Build, maintain, verify and secure connectors (MCP servers) that let AI systems work with the internal software stack Build against vendor REST and GraphQL APIs. Develop from written specs and ship the docs with the code: READMEs, PRDs, decision records, and runbooks. Develop and maintain n8n workflows for internal and external flows that move data between Connect.

Wise, N-central, IT Glue, and Microsoft Teams, with dry runs before live changes, error handling, and failure alerts. Ship features and fixes across our internal apps and APIs, from database migration to UI. Ship changes through a GitHub with tests and code review. Use Claude Code daily to plan, write, review, and test code, and critically evaluate its output.

Protect credentials and client data with read-only defaults, least privilege, and secrets stored in Key Vault, never in git, logs, or chat. Partner with technicians, Service Desk, and sales staff to drive improvements. Enhance our LLM features: prompts, retrieval quality, similarity thresholds, and the guardrails that keep agent output limited to valid values.

Other duties as required. Minimum Requirements: High school diploma, GED, or equivalent with 1+ year(s) of professional software development or a portfolio of shipped work (internships, open source, freelance, or personal projects with real users), or a Bachelor’s degree in Computer Science, Software Engineering, IT, or equivalent.

1+ year (or equivalent coursework) integrating REST APIs (authentication, pagination, rate limits, retries, error handling) and writing SQL in PostgreSQL or SQL Server. Working knowledge: Python: packaging and virtual environments, type hints, HTTP clients, pytest. Git and GitHub: branches, pull requests, code review, reading a failed CI run.

Command line: Power. Shell and Bash. SQL: joins, indexes, schema migrations. A second language, ideally TypeScript or C#. Versed in security basics: keeping secrets out of source control, how OAuth/OIDC sign-in works at a high level. This position is onsite, 5 days a week at our Roseville location; relocation is not budgeted for this role, local candidates will be given priority consideration.

Applicants must be authorized to work for ANY employer in the U.S without requiring sponsorship now or in the future.

Preferred Qualifications

Experience building MCP servers, Claude skills, or AI agents that use tools, LLM APIs or AI coding assistants. Retrieval-augmented generation (RAG) and measuring whether retrieval improves output. Azure: Container Apps, Key Vault, Entra ID app registrations, Application Insights, or infrastructure as code in Bicep or Terraform.

Exposure to workflow automation in n8n, Power Automate, or similar tools and Docker and GitHub Actions pipelines. MSP platforms: Connect. Wise Manage, N-central, IT Glue, Huntress, or Sentinel. One. Web development with React and a Node backend (Fastify or Express) and an ORM such as Drizzle or Prisma. C# and .NET beyond the basics: ASP.

NET Core web APIs, WPF desktop apps, or Power. Shell modules tested with Pester. Supported Help desk, networking, or systems administration. Open. Telemetry or other observability tooling. Strong written communication, including clear documentation and pull request descriptions. Candidates with a shareable link of the code written (GitHub, a portfolio, or a project write-up) any builds with an LLM or AI coding tool, will be prioritized.

What We Offer

Medical, Dental, and Vision Insurance Short- and Long-Term Disability Program Life Insurance Educational Development Benefits Employee Stock Ownership Plan (ESOP) + Gainshare - because your success is also your investment 401(k) + Match Paid Time Off (PTO) Paid Volunteer Days! - give back alongside your peers in the community Compensation Range: $70,000 - $90,000 per year MSI Metro Sales Inc.

Vision: Our Employee-Owners are the engine behind everything we achieve. We're committed to building an environment that offers meaningful challenges, continuous growth, and real financial rewards. When you join MSI, you're not just taking a job; you're building a career and investing in something you can call your own.

All applicants must be authorized to work in the United States for any employer without current or future visa sponsorship needs or requirements. MSI does not sponsor any type of employment visas, including but not limited to H1B, F1, OPT/CPT, TN, or other work authorization programs at this time. All offers of employment are contingent on successfully completing MSI's standard pre-employment screenings.

Notice to Recruiters and Placement Agencies MSI will not accept unsolicited resumes from recruiters or placement agencies unless an approved service agreement is in place. In the event MSI receives an unsolicited resume without a current service agreement in place, MSI will not be obligated to pay a service fee of any amount nor will MSI be held liable to terms or conditions under any agreement of any kind that has not been authorized in writing by an MSI Representative.

MSI Metro Sales Inc. is an Equal Opportunity Employer. We will provide equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, disability, familial status, sexual orientation, gender identity, status with regard to public assistance or any other protected by applicable federal, state, or local law.

For additional roles visit us at: https://www.metrosales.com/msi-careers/