Patient Services Representative - Float

Description Rediscover Purpose At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: Patient Services Representative

• Float Locations: South Nashville, Franklin & Hendersonville (with rare occasional coverage in Murfreesboro and Lebanon) As a Patient Services Representative
• Float , you will be the welcoming face that sets the tone for a patient's entire experience at ADVENT, ensuring our patients feel supported and cared for from their very first visit through every step of their journey. How you will make an impact as a Patient Services Representative
• Float: Greet patients and accurately check patients into EHR using established patient registration check-in protocols Order Sleep Study devices utilizing the system Upload sleep study reports into the system Review future clinic schedules to ensure insurance and necessary patient documentation is within the patient chart Schedule patient appointments Answer call center calls to provide overflow coverage as necessary Own the opening and closing of the clinic per established guidelines Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance, and works with clinic team members to maintain the daily schedule Crosstrain to assist with other non-clinical duties as needed Order medical supplies and pharmaceuticals as needed, per established protocol What we’re looking for in a Patient Services Representative
• Float: Minimum of 2 year of healthcare experience required Prior insurance experience required Strong customer service focus Proven ability to multitask in a fast-paced environment Solid technology skills including Outlook, Word, Excel, Electronic Health Records Great attention-to-detail and accuracy in work Proven ability to independently apply best practices in time management Prior experience and/or desire to work in a role held accountable to quality performance metrics Solution oriented problem solver Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done Ability to work within all ADVENT Tennessee market clinics as needed Strong work ethic Valid driver license required Why you should choose ADVENT: 16-20 days of PTO (prorated your first year based on start date) & holiday pay Medical, Dental, and Vision Plans 401k Contribution & Life Insurance Convenient Monday – Friday schedule Culture that embraces excellence and ethics, we are solutions minded, and encourage you to ask questions Schedule: This is a 32-40 hour full-time flex position. Monday
• Friday: 8am -5pm (hours may vary)