Sales and Service Manager

Sales & Service Manager Why join us? We’re more than just a shoe brand—we have been at the forefront of innovative shoemaking since its foundation in 1825. That’s right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you!

About the role

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands-on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

We’re looking for someone with: Previous experience in retail leadership, supervisory, or keyholder roles preferred. Comfortable in driving KPI’s and results. Strong interpersonal and communication skills with the ability to lead and inspire a team. Strong communication and Solid organizational and problem-solving abilities.

Flexibility to work a 7-day shift pattern, including weekends and bank holidays. Comfortable working in a fast-paced retail environment. Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Benefits

We reward our Assistant Store Manager with a comprehensive package, including: Retail Trust Life Assurance Clarks Discount Card Store Bonus Scheme Holiday Pay Eyecare Vouchers Clarks Workplace Pension Scheme Join us and bring your positive energy to Clarks – where every day is an adventure!