Territory Merchandising Specialist (CT)

Description Reports To: Home Store Supervisor Department: Field Operations Overview The Territory Merchandising Specialist serves as an experienced field leader supporting TruX Retail Partner’s Big Y Program across multiple store locations. This role combines execution excellence with leadership and training responsibilities—ensuring planogram updates, resets, and merchandising standards are completed accurately while also developing and supporting team growth.

The Territory Merchandising Specialist acts as a trusted partner to both store management and Home Store Reps, stepping in as a field trainer, mentor, and fill-in lead when needed. This role embodies the TruX commitment to truth, trust, and transparency —helping elevate performance, consistency, and collaboration across every store.

Key Responsibilities

Lead and assist with planogram resets, remodels, and merchandising projects across multiple store locations. Train and onboard new Home Store Leads and team members on processes, tools, and TruX technology platforms. Provide ongoing coaching and skill development for existing team members to improve execution quality and efficiency.

Serve as a trusted field resource for troubleshooting challenges, questions, and store-level coordination. Fill in for Home Store Leads during absences, high-volume cycles, or open store coverage needs. Maintain strong relationships with store management, ensuring clear communication and alignment on priorities. Support rollouts of new technology, tools, or process updates, ensuring all team members are confident and compliant.

Complete reporting, progress updates, and feedback to the Home Store Supervisor and Director of Program Partnerships as required. Model professionalism, teamwork, and accountability in all interactions.

Qualifications

Minimum 1–2 years of retail merchandising, category reset, or store operations experience preferred. Proven ability to train, mentor, and lead others toward successful outcomes. Strong ability to work independently with minimal supervision and meet deadlines. Excellent communication and interpersonal skills; able to build trust across all levels.

Solid understanding of planograms, schematics, and product placement standards. Organized, detail-oriented, and dependable with strong time management skills. Proficient with mobile devices and reporting technology. Ability to travel regularly to stores across assigned territory; valid driver’s license required. Ability to lift up to 40 lbs and stand or walk for extended periods.

Must have reliable transportation to service assigned stores. Flexibility to work early mornings or variable hours based on reset schedules.

What We Offer

Full-time hourly position with competitive pay Paid training Travel reimbursement (if applicable) Leadership growth opportunities within TruX Retail Partner A supportive, people-first culture built on truth, trust, and transparency The opportunity to directly influence team success and field excellence